How Often Should You Schedule Your Commercial Doors Maintenance in Charlotte, NC?


There would be times roll-up doors can break down unexpectedly, making your workers susceptible to harm. When roll-up doors operate normally, most facility workers are not aware that these doors could be dangerous and hazardous during a break-down.

Do your workers know that some commercial garage doors or industrial doors weighs more than half a ton?  Imagine the potential danger if a roll-up door fails, and falls on one of your workers. To avoid such unexpected accidents and hazards from happening, it is vitally important to implement “predict and prevent” or ‘pre-emptive solutions’ like preventive maintenance programs in Charlotte, NC.

What is Preventive Maintenance?

Preventive maintenance is regularly or routinely scheduled maintenance performed on equipment and devices, to reduce potential damage, which may result in unexpected downtimes and to extend lifespan.

Below are some situational scenarios of what could go wrong if your loading dock doesn’t have maintenance services as required:

  • Upon opening the door, the chain breaks and the door drops.
  • While the door ascends from the top of the frame, suddenly the drive chain jumps the sprocket and the door falls. 
  • The drive sprocket disengages itself from the shaft and the door drops.

That is why, some great companies like Overhead Door Company of Charlotte, a Division of DuraServ has Planned Maintenance Program to protect your loading dock investment and reduce lifetime ownership costs such as:

  • regular equipment checks that keep them running as they are designed
  • built on a professional, no-cost and no-obligation survey 
  • cost-effective maintenance 
  • several frequencies that meet business needs
  • conducted by our team of factory-trained and experienced technicians

Whether you want to check our program, or you have plans to install new commercial roll-up doors for your loading docks, our Charlotte NC Roll-up Door service office has several commercial roll-up doors models to offer:

Overhead Door’s Rolling Steel Doors are built to last the lifetime of the building with a little maintenance cost, big dollar-savings, and increased profits.


What is the Importance of Preventive Maintenance?

The importance of preventive maintenance should not be neglected because its role is significant to the effectiveness of the loading docks’ system.

In practice, preventive maintenance is regular and routine checking of equipment and devices for problems and troubleshooting them before any failure can occur. It may consist of calibrations, lubrication, inspections, part replacements, adjustments, or cleaning.

Some businesses do not use preventive maintenance because of several factors like:

  • takes a lot of time, effort, and ability
  • increased costs from excessive maintenance
  • additional maintenance resources required

However, in the long run, the benefits outweigh the setbacks both practically and beneficially such as:

  • better preparation for maintenance work
  • improved scheduling
  • lower overall maintenance costs
  • extend the lifespan of your equipment
  • increase operational efficiency, safety, and reliability
  • reduce the malfunctioning of equipment
  • reduce costly downtime

At Charlotte NC Sectional Doors Service offers 24/7 Parts & Service, we have a team of professionally trained and qualified service technicians with various years of experience to work tirelessly and endlessly to ensure your doors and dock equipment are running properly.

Our stock of high-quality tools, equipment, and professionals includes:

  • A large array of service and installation trucks
  • Fully stocked warehouse
  • A team of educated coordinators to answer your call

Our Charlotte NC High-Speed Door Sales has commercial sectional doors that are ideal for jobs that call for excellent thermal values, wind load requirements, or need a high performing door designed for long life and superior strength:


How often should preventative maintenance be scheduled?

The frequency of maintenance scheduling depends on several factors such as door usage, working environment, and other conditions of the door’s operation. Commonly, some loading dock companies use the three to six months of preventive maintenance schedules, but mostly it varies depending on company needs and requirements.

To determine the best preventative maintenance schedule for your overhead doors or loading dock equipment contact Charlotte NC Roll-Up Door service office for a consultation or you can make a service request.

Being your One-Stop-Shop for commercial door and loading dock equipment includes OEM Parts and Accessories which offers:

  • Minimize Downtime
  • Maximize Productivity
  • Stocked Inventory
  • Parts Availability

Our Charlotte NC Commercial Door Repair service office has High-Speed Doors and Knock-out Doors, both perfect for either interior or exterior applications where moderate wind or negative pressure is a problem:

  • High-Speed Exterior Rubber Door-990 – built for safety this door features a flexible bottom with wireless monitored reversing edge, built-in drop stop device, and in-plane infrared sensors.
  • High Speed Exterior Rubber Door-991 – features dual recessed photo eyes and a patent-pending curtain lock which allows the door to withstand pressure and enables it to be repaired quickly in the field. ​
  • High Speed Exterior Rubber Door-992 – strutted, heavy-duty interior high-speed fabric door with an independently tested static pressure resistance of 76 mph and dynamic ultimate pressure resistance of 53 mph.
  • High Speed Exterior Rubber Door-993 – is a high-speed​​ exterior fabric door that has a springless design for minimal interruption and maintenance​ costs. 
  • High Speed Exterior Rubber Door-994RapidFlex​® Model 994 is a strutted, heavy-duty exterior high-speed fabric door that is perfect for large openings.
  • High Speed Exterior Rubber Door-995 – is a heavy-duty exterior high-speed rubber door that features a multi-reinforced NBR rubber curtain and high strength guide construction to withstand harsh exterior conditions.
  • Pflow Model M Vertical Lift System – designed to transport large, heavy loads between two or more levels. Ideal for high-cycle, automated systems or frequent-use applications.
  • TKO Cruiserweight Knock-Out Door – is designed to prevent damage to the door panels and track when impacted and is the industry’s most rugged door.
  • TKO Thermalweight Knock-Out Door – designed to prevent damage to the door panels and track when impacted while also providing a high R-value in temperature-controlled environments.
  • TKO Welterweight Knock-Out Door – is designed to prevent damage to the door panels and track when impacted.

As the loading dock industry is focused on the bottom line, the results have a big impact on profitability. Big-time companies already have taken a game-changing approach, implementing new preventive maintenance programs. Gone is the traditional and reactive maintenance, as companies indeed move to “Predict and Prevent” maintenance.

To know more about our Planned Maintenance Program of Overhead Door Company of Charlotte, a Division of DuraServ, please contact us at 704-594-5094, or through our website.

Visit us personally at our North Carolina Service Areas: Charlotte including Concord, Rock Hill, Fort Mill, Huntersville, Mooresville, Lake Wylie, Weddington, and Davidson.

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